Patients Rights & Responsibilities

You have the right to reasonable access to care and to receive care regardless of your race, color, religion, sex, national origin, age or the source of payment for your care.

You have the right to considerate and respectful care that safeguards your personal dignity and comfort and respects your personal, cultural, psychosocial and spiritual values.

You have the right to be informed of the hospital rules and regulations applicable to your conduct as a patient.

You have the right to be provided with considerate and respectful care by others and have your privacy and individuality respected.

You have the right to expect that all aspects of your health care will be kept confidential. You may expect that only those directly involved in your care, or in the monitoring of its quality, shall have access to your medical record, communication or other information and that discussion or consultation involving your case will be conducted discreetly.

You have the right to receive care that safeguards your personal dignity and respects your cultural, psychosocial, spiritual and personal values and belief.

You have the right to be placed in protective privacy when considered necessary for personal safety and security. You have the right to access protective services. You have the right to expect reasonable safety and security insofar as hospital practices and environment are concerned.

You have the right to be informed about and participate in decision making regarding your care including treatment decisions, acceptance and referral of care, ethical questions, conflict resolution, withholding resuscitative services, foregoing or withdrawal of life sustaining treatment and participation in investigation studies or clinical trails. You can expect that appropriate treatment for your injury/illness will be provided, pain will be managed aggressively and that you and your family will be included in every aspect of care.

You have the right to know the names of the physicians who care for you and the right to receive an explanation from your doctors, in terms you can understand, about the nature of your problem and the course of treatment. If an operation is to be performed, you have the right to an explanation of the operation, in terms you can understand, its risks and consequences and the alternatives available.

You have the right to have your medical record read only by individuals directly involved in your treatment or in the monitoring of its quality. Other individuals may only read your medical record on your written authorization or that of your legally authorized representative.

You have the right to be interviewed and examined in surroundings designed to assure reasonable visual and auditory privacy. This includes the right to have a person of the same sex present during certain parts of a physical examination, treatment or procedure performed by a health professional of the opposite sex and the right not to remain disrobed any longer than is required for accomplishing the medical purpose for which the patient was asked to disrobe. You have the right to a complete explanation from your physician(s), in terms you can understand, about the nature of your illness/injury, and the expected course of treatment. In the event that surgery or a complex procedure may be required, you have the right to an explanation of the procedure and its risks and possible consequences in terms you understand. You may also expect an explanation of all alternatives available to the proposed procedure.

You are entitled to information about the mechanism of the hospital for the initiation, review and resolution of patient complaints.

You have the right to reasonable, informed participation in decisions involving your health care.

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